10. When do I have to place my order to have it in time for my wedding?
We recommend placing your order at least two months before the wedding if ordering a "Showroom Exclusive" gown, to have time for alterations. Running out of time? Send us your inquiry to firstname.lastname@example.org
and we will try our best to help you out.11. I want to place an order trough your showroom – How do I proceed?
Send us an e-mail to email@example.com
containing all the necessary information we need to place your order and we will get back to you with all the details.12. Is it possible to visit your showroom one more time to try on my favorites?
Of course! Book your second fitting for a 30-minute session to narrow down your favorites. This is also a good time to discuss your closest numeric size and place your order.13. Do you have any recommended tailors to contact for further adjustments?
We do have close cooperation with a few tailors, please send an e-mail to firstname.lastname@example.org
for more information.14. I have placed an order with different delivery time depending on the product. When will I receive my order?
If you have placed an order of several products with different delivery time, we will pack and ship your order as soon as all the products are back in stock.15. How can I exchange or return a Bridal item purchased online?
If you wish to exchange or return a product(s), please fill out the return form that’s enclosed in the package. Send this back to us together with the product(s).For returns within Sweden
, please use the pre-printed and pre-paid return waybill and drop it of at the same pickup point as you collected the package. You can return or exchange your order (including reduced items) within 14 days of receipt.For returns worldwide
, please contact email@example.com
to receive a waybill for return. The return cost will be deducted on your credit. You can return or exchange your order (including reduced items) within 14 days of receipt.
For international returns, please see our warehouse address. Please make sure the package is sent directly to our address and not to a service point. All shipping costs must be pre-payed by the customer.
All returns must have a valid tracking number for us to accept it. We cannot accept the return if it’s sent to a service point. All exchanges and returns must be made within 14 days after you received your order. This applies on all returns worldwide.
All items must be in unused and original condition for the return to be accepted. All Showroom Exclusive gowns are made upon request, and therefor not possible to return or exchange due to binding order.16. Showroom exclusive
Our Showroom Exclusive Collection holds a selection of our gowns only available to try on and purchase trough our Stockholm showroom.17. Essential Bridal
Our Essential Bridal Collection holds a selection of gowns available to try on in showroom and in stock online, perfect for the wedding itself as well as for the wedding dinner or party.18. Iconic Dresses
Our selection of Iconic Dresses consists of classic gowns Iconic for By Malina Bridal, kept in stock online and available to try on in showroom.
If you have any further questions please let us know by sending us an e-mail to firstname.lastname@example.org
and we will get back to you as soon as possible.Book your appointment below: Book here