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CUSTOMER SERVICE
Do you have a question about your order or a product? Fill out our Customer Support Form or contact us by phone at +46 8-660 48 35 (press 1). Our customer service is available Monday-Friday 13:00-16:00 CET. Please note response times are currently delayed due to an exceptionally high volume of inquiries at the moment. Thank you for your patience and understanding.
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FLAGSHIP STORE
Flagship store: Jakobsbergsgatan 3, 111 44 Stockholm Sweden. Call +46 8-660 48 35 & press 3. Opening hours Mon-Fri 10am-7pm, Saturdays 11am-5pm, Sundays 12am-4pm
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BRIDAL SHOWROOM
Bridal showroom: Only booked bridal fitting. Brunnsgatan 21, entrance to the right, 111 38 Stockholm, Sweden. Call +46 8-660 48 35 & press 3 or email [email protected]
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HEAD OFFICE
Head office: Malina's headquarters, Birger Jarlsgatan 58, 114 34 Stockholm, Sweden. Call +46 8-660 48 35 or email [email protected]
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For questions regarding your order or other inquiries
Changes and cancellation of orders
Once an order is placed, it cannot be changed or cancelled. Each order is processed automatically and once it has been confirmed it is not possible to modify the details.
To purchase additional items, you must place a new order. If you no longer want your order, you are welcome to make a return once you have received it. For more information, please contact customer service here.
Order Tracking
You will receive a shipping confirmation email with your tracking number when your order has left our warehouse. It may take up to 24 hours for the delivery carrier’s website to update the tracking.